It’s often necessary to roll out organisational changes in a business, e.g. new reporting structures, goal setting frameworks, or planning processes. Each change introduced requires time for people to adapt and normalise.

When businesses introduce a series of changes in quick succession, people deal with them like a swimmer facing a tight set of waves. As they adjust to the wake of one change, they are immediately destabilised by the onset of another.

This situation can make it difficult for people to build their capability and improve performance. Leaders spend most of their coaching effort on dealing with the impact of the changes rather than improving an individual’s performance.

If you find managers in your team are spending the majority of their time coaching people through change it’s likely a sign that you are trading off rolling out change over coaching performance.