Links

Think of me as a web crawler with taste.

Be Good-Argument-Driven, Not Data-Driven

Richard Marmorstein:

There’s nothing wrong with a fondness for data. The trouble begins when you begin to favor bad arguments that involve data over good arguments that don’t, or insist that metrics be introduced in realms where data can’t realistically be the foundation of a good argument.

Group Decision Making and Debate

Chris Stjernlöf:

When reading Robert’s Rules of Order, I learned two things that struck me as deeply important, which I had misunderstood in the past:

  • The purpose of debate is not winning, it’s about information sharing.
  • Votes should not need to be counted, the result should be clear anyway.

Scaling Leadership

Sam McAfee:

Many organizations still focus the majority of their decision making on one person or one small group of people at the top. This concentration of decision making isn’t just inefficient, it’s degenerative. No organization that maintains such centralized control over decisions will be able to adapt at the speed required by today’s markets.

The other key to promoting autonomy is to ensure individuals and teams have the skills they need to act on the clarity that comes from strategic thinking. Skills are honed through delegation. Managers must practice delegation to successfully develop new skills in their direct reports. And yet, good delegation skill is more rare than it should be.

Teams can then take the clarity they capture from long-term strategic thinking, the capabilities they’ve built by having decisions delegated to them, and combine them into action that is fast, flexible, and responsive.

Defensiveness Blocks Teamwork

Kara Cutruzzula:

Why is defensiveness such an obstacle to collaboration? When we get defensive, “we put way more into self-preservation than we do into problem-solving,” Tamm says. “We’re trying to prove that we’re right rather than search for creative solutions.” When this happens in a workplace, it can be a recipe for chaos and failure.

OK, now that we understand the dangers of defensiveness, here’s what we can do about it. You can start by learning to spot the warning signs of defensiveness in yourself. When you feel yourself experiencing them, pay attention and take action. According to Tamm, here are the 10 most common warning signs that you may be getting defensive: A spurt of energy in your body; sudden confusion; flooding your audience with information to prove a point; withdrawing into silence; magnifying or minimizing everything; developing “all or nothing” thinking; feeling like you’re a victim or you’re misunderstood; blaming or shaming others; obsessive thinking; and wanting the last word.

Why Most Strategies Lack Clarity

John Cutler:

We confuse clarity/coherence and certainty. If clarity/coherence equals certainty, and a strategy is supposed to be clear and coherent, then unless we are certain, we can’t have a strategy. Meanwhile some high percentage of the audience for our strategy wants certainty. If they haven’t heard confident certainty, then they haven’t heard a strategy.

The unlock, I think, is realizing that you can confidently communicate a coherent strategy that also acknowledges uncertainty. You know what you know. You assume what you assume. You believe what you believe.

We're in This Together

Jason Yip:

  • Authority-focus: “Not my job, not my problem.”
  • Responsibility-focus: “What is the right thing to do? How can I help?”

Responsibility-focus reflects the belief that “we’re in it together”.

Addressing Drift in Team Product Development

Jason Yip:

When you work in team-based product development, you will need to deal with drift.

By drift, I mean an increasing mismatch in understanding about:

  • the problem we’re trying to solve;
  • the solution we’re attempting;
  • each other and how to relate.
  • Drift in shared understanding creates confusion, mistakes, and generally a bad working experience.

Daily standups ensure understanding is integrated across a team at least once a day.

What Keeps CEOs up at Night?

Dave Kellog:

In the end, there are two types of things that CEOs can potentially stress about:

  • Things they can control. They shouldn’t stress over these because they should do something about them, instead.
  • Things they can’t control. They shouldn’t stress over these because doing so will not change the outcome. Worse yet, it may well change the outcome — for the worse — over the things they can control.

Ergo, CEOs should never stress about things. QED.

Agile and the Long Crisis of Software

Miriam Posner:

You could say, then, that by the late 1960s, software development was facing three crises: a crying need for more programmers; an imperative to wrangle development into something more predictable; and, as businesses saw it, a managerial necessity to get developers to stop acting so weird.

Feedback

Peter Seibel:

A feedback process 100% aimed at professional growth would, I suspect, be totally divorced from promotions and compensation bumps. Not because those things should be unrelated to professional growth but because truly reflecting on how you can do better and being open to feedback from your peers and managers is already tremendously difficult; when you are also worrying about whether or not you’re going to get that promotion or raise you were hoping for, it’s probably impossible.

Lots more in there on feedback, biannual reviews, titles, promotions, and the role of management.

Why Won't Someone Give Me a Promotion?

Dave Anderson:

A promotion to a higher job level puts you in a more influential position. You are being given more responsibility. It’s not a reward. Instead, it’s the company granting you more influence.

Of course, increased pay often accompanies a promotion. However, the added responsibility is the reason the company did the promotion, not the compensation.

Those who run the company are always looking for people to take on more responsibility. They’re looking for people who can come up with the next business idea, lead larger spaces, identify opportunities, and fix recurring problems. It is relatively easy to find people who are good at their jobs, and hard to find people capable of doing the next level job.

Circling back, companies promote people into larger responsibilities when that person looks like a leader. Leaders identify their own opportunities.