Links

Think of me as a web crawler with taste.

Organisational Success

Coda Hale:

Most explanations of organizational success or failure are crap.

an organization doing work is just an incredibly complex, dynamic, distributed, parallel process.

As with writing highly-concurrent applications, building high-performing organizations requires a careful and continuous search for shared resources, and developing explicit strategies for mitigating their impact on performance.

The only scalable strategy for containing coherence costs is to limit the number of people an individual needs to talk to in order to do their job to a constant factor.

There are so many quotable sections in this piece.

Go and have a read if you think about organisations, how they work, and how to improve them.

A Reminder Engine

Ben Brooks:

I don’t need areas or projects to do my work effectively. I don’t need complex chaining rules and sequences. I don’t need start dates or tags. In late November I realized that while Things still worked fine for me, I was using it not for task management any longer — but instead I was using it as a reminder engine.

I think all I need is a Reminder engine, I am pretty good at getting my tasks done once I am reminded of them.

I’ve been thinking about how working as a manager differs from working as an individual contributor. One thing I’ve noticed is that my day to day work as a manager has become more asynchronous.

Projects tend to be composed of a series of pings and responses with the odd timeout when I haven’t heard back from someone.

This post from Ben resonates with me because I feel that my productivity system is more useful when it reminds me to do things rather than helps me break down the steps of a particular task.

Changing Minds and Tribes

James Clear:

Convincing someone to change their mind is really the process of convincing them to change their tribe. If they abandon their beliefs, they run the risk of losing social ties. You can’t expect someone to change their mind if you take away their community too. You have to give them somewhere to go. Nobody wants their worldview torn apart if loneliness is the outcome.

No Meetings, No Deadlines, No Full-Time Employees

Sahil Lavingia:

Because I was burned out and didn’t want to think about working any more than I needed to, I instituted a no-meeting, no-deadline culture.

For me, it was no longer about growth at all costs, but “freedom at all costs.”

At some point, it clicked: Creators make money so they can make stuff, instead of the other way around. Why not adopt this framing at Gumroad, too?

This is what working in the creator economy should feel like.

A look at the unorthodox way Gumroad operates.

Campaigns

Kelly Sutton:

A Campaign is a long-running effort to enact global change safely within a sociotechnical system.

Campaigns work well to address:

  • Technical changes with large social components.
  • Technical changes that require everyone to do a little bit of work.
  • High-value or inevitable future worlds

Work on the System

Esther Derby:

Clarity enables patterns of coherent action across the organization. Contextual understanding supports initiative–people don’t have to wait to be told what to do. It speeds Decision Making as people closer to the work have the information to make more decisions in a reasonable way. Clarity reduces the need for supervision.

Smoothing the flow of work, organizing work and teams to reduce dependencies and handoffs, is management work.

Always Be Experimenting

Gregor Hohpe:

Sadly, or perhaps luckily, most experimentation isn’t all that dramatic. It mainly means trying something new and using the results to decide a further course of action. You can experiment with a more efficient route to the office, with a new dinner recipe, or a new vacation destination. The element that distinguishes an experiment from serendipity is that you have a hypothesis that you are looking to verify or falsify based on data that you glean from running the experiment.

How to Approach Tough Decisions

Barack Obama:

But the point is, in just a few short weeks on the job, I had already realized that because every tough decision came down to a probability, then certainty was an impossibility — which could leave me encumbered by the sense that I could never get it quite right. So rather than let myself get paralyzed in the quest for a perfect solution, or succumb to the temptation to just go with my gut every time, I created a sound Decision Making process — one where I really listened to the experts, followed the facts, considered my goals and weighed all of that against my principles. Then, no matter how things turned out, I would at least know I had done my level best with the information in front of me.

Recurse Center's Social Rules

RC has four social rules. They help create a friendly, intellectual environment where you can spend as much of your energy as possible on programming.

The social rules are:

  • No well-actually’s
  • No feigned surprise
  • No backseat driving
  • No subtle -isms

One thing that often confuses people about the social rules is that we expect people to break them from time to time. This means they’re different and totally separate from our code of conduct.