Dan North:

tl;dr

• Model and visualise your value chain.
• Structure the people around the value chain.
• Make all the demand visible, so there is no hidden work. This is key.
• Identify work that will reduce drag and give you more discretionary capacity.
• Decide what you want to invest in, and structure the people around that.
• Repeat every quarter, which is long enough to get work done, and short enough to iterate.